There are two key components to a Hampton Bay ceiling fan with remote control. The first is the remote control itself, which communicates the other main remote component: the remote receiver. Both of these devices feature a set of internal dip switches that send out and receive frequencies. If either part is not working, the remote cannot communicate with the ceiling fan.
The remote receiver is installed directly into the fan housing, usually near the top of the fan or near the motor. If you install the remote receiver, and the fan is still not working, you can try troubleshooting the problem with the following tips.
First, check the wiring. When you first install the remote receiver, you’ll see two sets of wires: a black and white set, and a blue, black and white set. The black and white set connects to your home wiring. The correct way to install this wiring is white to white and black to black. The blue, black and white set connects to your fan housing. Again, wiring colors should match: blue to blue, black to black and white to white. This may seem like obvious instructions, but the number of incorrectly wired ceiling fans is rather alarming.
If these wires are properly installed, check the wire connectors. Verify that the wires are tightly secured, and that the connectors are not loose. Double-check the wires themselves. Do they appear to be split, frayed or burnt out? If so, a faulty wire may be the source of the problem, and that will need to be replaced. Always turn off the power before attempting to open your fan housing or attempting repairs to avoid electric shock or serious injury.
Another installation problem that some people experience is actually with their ceiling pitch. Sometimes the pitch of the ceiling is extremely steep, which means the ceiling fan remote receiver doesn’t slip nicely into the bracket opening. It’s not necessary to let the receiver get damaged by swinging, or smashed by the rod – instead, you can simply install the remote receiver in a different location. One alternate location is inside the fan housing, near the lighting.
If you ever lose or damage your Hampton Bay remote receiver or remote control, don’t fall into the trap of thinking you’ll need to replace the entire fan – send us a message, we can replace either part (or both, if necessary). That way, you can enjoy your fan for years to come.